Microsoft Outlook 2016 - Level 2

INF1626
978-1-925349-27-6
B&W printed

The skills and knowledge acquired in Microsoft Outlook 2016 - Level 2 are sufficient to be able to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, create task requests for others to perform and much more.

At the completion of this course you should be able to:

  • effectively edit email messages
  • organise and work with mail folders and use quick steps
  • use the search facilities to locate messages and other Outlook items
  • work with message views
  • create and work with colour categories
  • create and use rules to manage your email messages
  • use many Outlook features as you work with email messages
  • schedule appointments and events in your calendar
  • schedule meetings using Outlook
  • monitor and manage your contacts within Outlook
  • create and work with task requests

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