The course covers the skills needed to work in a medical office including confidentiality, filing, stock control, processing Medicare documents and making appointments.

It is mapped to the following Certificate III Business units of competency:

• BSBMED305 Apply the Principles of Confidentiality, Privacy and Security Within the Medical Environment
• BSBMED303 Maintain Patient Records
• BSBMED304 Assist in Controlling Stocks and Supplies
• BSBMED302 Prepare & Process Medical Accounts
• BSBADM307 Organise Schedules